Privacy Policy

Peach Family Dental Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, peachfamilydentalgroup.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect the following types of information when you visit or interact with our Site:

Information you provide directly, such as when you fill out a contact form, request an appointment, or sign up for our membership plan:

  • Name, email address, phone number
  • Appointment preferences and reasons for visit
  • Any other information you choose to submit through our forms

Information collected automatically, such as:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on the Site, and referring website
  • Cookies and similar tracking technologies (see Section 4 below)

Information from third-party services used on our Site, including:

  • Our online appointment scheduler
  • Our online bill payment portal
  • Our website chat assistant

We do not collect sensitive health information (such as medical or dental history) through this website. Any protected health information (PHI) you share with us as a patient — in our office, over the phone, or through a secure patient portal — is governed by our HIPAA Notice of Privacy Practices, available at our office upon request, not by this website Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

  • Respond to appointment requests and contact form submissions
  • Communicate with you about your inquiries or upcoming appointments
  • Process membership plan enrollment
  • Improve our Site’s content, functionality, and user experience
  • Analyze Site traffic and usage trends
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Third-Party Services

Our Site uses third-party tools to provide certain features. These providers may collect information directly through their embedded tools, subject to their own privacy policies:

  • Online scheduling — used to book appointments
  • Bill payment portal — used to securely process online bill payments (we do not store your payment card information; it is handled directly by our payment processor)
  • Website chat assistant — used to answer visitor questions and assist with scheduling
  • Google Site Kit / Analytics — used to understand how visitors use our Site

We encourage you to review the privacy policies of these third-party services for more information on how they handle your data.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

  • Decline to provide certain information, though this may limit your ability to use some Site features (such as requesting an appointment online)
  • Contact us to ask what personal information we hold about you, or to request that it be corrected or deleted, subject to any legal or record-keeping obligations we may have as a healthcare provider
  • Opt out of marketing communications by following the unsubscribe instructions in any email we send, or by contacting us directly

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Peach Family Dental Group 302 Knoxville St. Fort Valley, GA 31030

Phone: (478) 825-3315 Email: frontdesk@peachfamilydental.com